Frequently asked questions

Does hair need to be freshly shampooed and free of styling products, hair fibers, etc., in order to be used?


Hello, No, but the HairMax Laser Devices should be used on a clean scalp so that the optimal laser energy reaches the scalp for delivery to the follicles for best results.




Does this vibrate on your head?


Great question! Both the Laserband 82 and the Laserband 41 give a slight vibration to notify you when it's time to change the position of the device.




Is it recommended to use the HairMax laser devices after hair transplant surgery?


Many hair transplant surgeons use the HairMax laser devices in conjunction with transplant surgery as they feel that they speed healing time, increase potency of the grafts and improve overall results. We recommend that if you wish to use the devices after your surgery that you consult with your surgeons about whether and how to use them after the transplant procedure.




Is it possible to order longer teeth combs?


Hi, that's a great question! We can provide smaller, or larger teeth combs, if they are needed, along with the standard size, in your order for FREE! Larger teeth combs will keep the LaserBand in place on a smaller head, whilst Smaller teeth combs will keep the LaserBand in place on a bigger head. Everyone is accoodated for, and will be looked after, so don't worry.




Are the Lasers hot? Do they hurt? Do they burn?


Hello. No. There is no heat whatsoever. They do not hurt, they do not burn. Consider the light when you press a button on your tv remote control, it's red, but it doesn't mean it's hot!




For how many total hours or minutes can you use the unit, before it needs to be charged again?


Using it three times a week, for the recommended 90 seconds each time. It only needs to be charged once every 6 weeks - 2 month or so!




Who is a good candidate for treatment with a HairMax laser device?


That's a good question, the ideal candidate is one that has mild to moderate hair loss or thinning, and wants to regrow lost hair, and help prevent further progression. It is best to start treatment at the first sign of hair loss, because the earlier you start, the better your results will be.




What is the difference between a Laser Comb and the Hairmax Laserband 82?


The comb must be handheld against your scalp, which is difficult for some people to do for sustained periods, and to be sure you have covered all areas equally. The LaserBand rests on top of your head hands-free, so it’s easier to use since you don’t have to hold your arms up. You can use it while you read a book, or watch tv!




What forms of alopecia can be effectively treated with the HairMax laser devices?


HairMax laser devices are indicated to treat the most common form of hair loss, androgenetic alopecia which is also called hereditary hair loss, or pattern hair loss.




Are HairMax laser devices effective if I have hair extensions?


You can use HairMax laser devices if you have hair extensions. To treat your hair loss when you have them, you must remove the teeth mechanism on the device if you are treating your condition when the extensions are in place. This will prevent any of your hair extensions from becoming caught on the teeth and being pulled off. After removing the teeth, the device should be held on top of your hair.





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